The Tier II support Lead provides direct technical hands-on administration and support of corporate IT enterprise infrastructure and core data systems. This is a dynamic role with emphasis on meeting growing needs for a multi-site Healthcare environment.
Location: 1141 East 3900 South
Salt Lake City, UT 84124
Hours: M- F 8am - 5pm, plus some oncall availabilty
Benefits: Yes....Valley provides a generous benefits package including health and dental, health savings plans and an Employee Assistance Program. Other important benefits include 401K, life and disability insurance plans, tuition reimbursement, paid time off, flexible spending plans and paid holidays.
Specific job duties include but are not limited to:
Provide application tier 1 and tier 2 support for core systems.
Experience in a majority of the following technologies and systems:
Email, Windows Networks, Printing Services, Microsoft Office, Office365, Windows Server , VMware, Vsphere, RDP, Parallels 2x, Linux, Remote administration, SSH Telnet, Sophos, Shoretel, HIPAA, RAID, SFTP, Skype for Business, SmartSheets, SolarWinds
Minimum Education: Associates Degree in Information Technology or related field. Experience may be substituted for degree.
Minimum Experience: 3 years’ experience in an hands on IT systems support role.
Preferred skills: Healthcare IT, MCITP, MCSE, MCSA, VCP6-DCV