Communications Center Specialist

US-UT-Salt Lake City
Job ID
2017-1600
# of Openings
1
Category
Administrative/Clerical

Overview

Are you a professional, dedicated and outgoing person? Do you like to help people find the answer they are looking for? Then we have a great position in our Communication Center for YOU! 

You want to work for a company that is both innovative and cutting edge. Valley Behavioral Health is that company. We are leaders in the field using the most modern technological advances and research driven practices.

More importantly, you want to work for a company that is constantly pursuing the most integrative treatment modalities to address the psychiatric, addiction, and developmental challenges that our clients face. Several years ago we decided not to rest on our laurels and dig in to take our company to the next level. This has yielded very successful new business development that has furthered our ability to serve a variety of clients and client needs.

Check us out – thousands do every month. We are looking to hire people who want to grow themselves and their careers. We are a people powered organization. Our employees and our open and thriving culture define us. Let us be the best place you’ll ever work!

 
We are looking for a Full-Time Communications Center Specialist with the professionalism and tenacity to provide outstanding customer service to our clients and their family members, every call, every time.
 
 
Location:  1020 South Main Street, SLC, UT  84101
 
Schedule:  Monday - Friday variable hours from 7:30 - 5:30 
 
Pay: $11.14
 

Benefits:   Yes…Valley provides a generous benefits package including Health and Dental insurance, Paid time off, paid holidays, health savings plan, Employee assistance program, tuition reimbursement, 401K and Roth IRA and Long and Short-Term Disability. 

 

Responsibilities

  • Answering phones and triaging to the appropriate departments for a large number of calls.
  • Responding to and triaging web form submissions
  • Interact with internal and external clients in a professional and courteous manner 
  • Assisting the clinical staff with support functions as needed
  • Excellent telephone etiquette, Customer service, MS Word and Excel programs, organization and communication skills are essential
  • Professional-conduct via phone, email and other communication mediums 
 

Qualifications

  • 2 years of office support and reception experience preferred
  • Prefer experience in a medical or physicians office
  • Must be comfortable and professional on the phone and in person linking customers to appropriate services
  • Bilingual Spanish/English preferred

 

Options

Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed