Case Manager - Assertive Outreach Team (AOT)

US-UT-Salt Lake City
Job ID
# of Openings
Direct Care


Do you want to be the change and support in someone's life? Do you have a passion for helping people? Then this may be the opportunity for YOU! 


We are seeking a dedicated, flexible, and resourceful Case Manager for our Assertive Outreach Team (AOT). The Assertive Outreach Team is one of Valley Behavioral Health’s crisis outreach programs for adults who may be experiencing severe/persistent mental health issues (SPMI). This interdisciplinary team implements several components of wrap-around community-based treatment modalities to provide strategies that promote the highest quality of life possible as determined by the individual. AOT collaborates with clients to create a personalized plan to better serve those who may have previously struggled to engage in more clinical settings.


Our goal is to meet them where they are and help them soar!


Location:  Salt Lake County [mobile/outreach]


Primary offices: 1020 South Main Street Salt Lake City, UT 84101 


Pay:  $12.00 – $14.00/hour


Schedule:  Monday - Friday; 8:00am - 5:00pm (with some flexibility due to crisis calls) 


Benefits: Yes…Valley provides a generous benefits package including Health and Dental insurance, Paid time off, paid holidays, health savings plan, Employee assistance program, tuition reimbursement, 401K and Roth IRA and Long and Short-Term Disability. 



  • Work with identified SPMI clients to assess and monitor functioning in the least-restrictive setting possible in order to meets the needs of the individual served
  • Coordinate with community partner organizations, including continuity of care referrals
  • Link clients with needed resources to promote consistent and effective services / supports in different settings and circumstances
  • Develop therapeutic relationship with clients and their families
  • Crisis intervention and WRAP-informed planning
  • Manage multiple high-acuity clients
  • Maintain accurate records
  • Transport clients in personal vehicle to and from medical and psychiatric appointments
  • Help clients remain organized and maintain their benefits and housing
  • Other duties as assigned


  • Bachelors degree in Social Services or Behavioral Health or related filed 
  • 2+ year's experience in human services
  • State issued Case Manager Certificate or ability to obtain certification within 30 days of employment, preferred.
    • **Valley Behavioral Health will assist you in obtaining this certification**
  • Proficiency in Microsoft Office with the ability to learn new software programs quickly
  • Meet driver's qualification requirements which includes a clean driving record with no more than 3 traffic tickets within the past 3 years.
  • Pro-active team focus
  • Knowledge of appropriate community resources crucial to assisting our clients to live independently 

We’re known for helping those we serve lead more fulfilling lives. That’s the focus of what we do, but we are much more. We’re a growing and evolving organization that focuses on its people. At our core, we are a people powered organization. Our employees and our culture define us.


Let us be the best place you’ve ever worked!


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