IT Tech Support Specialist

US-UT-Salt Lake City
Job ID
2016-1301
# of Openings
1
Category
Information Technology

Overview

The IT Tech Support Specialist provides direct, technical hands-on administration and support of corporate IT enterprise infrastructure and core data systems. This is a dynamic role with emphasis on meeting growing needs for a multi-site Healthcare environment.

You want to work for a company that is both innovative and cutting edge. Valley Behavioral Health is that company. We are leaders in the field using the most modern technological advances and research driven practices.

More importantly, you want to work for a company that is constantly pursuing the most integrative treatment modalities to address the psychiatric, addiction, and developmental challenges that our clients face. Several years ago we decided not to rest on our laurels and dig in to take our company to the next level. This has yielded very successful new business development that has furthered our ability to serve a variety of clients and client needs.

Check us out – thousands do every month. We are looking to hire people who want to grow themselves and their careers. We are a people powered organization. Our employees and our open and thriving culture define us. Let us be the best place you’ll ever work!

Location: 1141 East 3900 South Salt Lake City, UT 84124 Hours: M- F 8am - 5pm, plus some on-call availability

Starting Pay: $40K/annually (Depending on Experience)

 

Hours: Monday - Friday 8:00-5:00

(with some flexability for after hours & weekend calls) 

 

Benefits:   Yes…Valley provides a generous benefits package including Health and Dental insurance, Paid time off, paid holidays, health savings plan, Employee assistance program, tuition reimbursement, 401K and Roth IRA and Long and Short-Term Disability. 

Responsibilities

  • Provide application tier 1 and tier 2 support for core system.
  • Provide on-site and remote troubleshooting assistance and management for corporate users
  • Provide specialized one off project support for on-going IT initiatives
  • Familiar with Project Management principles and methodologies
  • Provide Technology development and evaluation for enterprise organization
  • Integrate with other IT staff and provide support and technical expertise
  • Be a team player and be results focused
  • Work effectively with multiple end users, and be customer service oriented
  • Ability to work under pressure, within deadlines, in a complex demanding environment

Qualifications

Experience in a majority of the following technologies and systems:

Email, Windows Networks, Printing Services, Microsoft Office, Office365, Windows Server, VMware, Vsphere, RDP, Parallels 2x, Linux, Remote administration, SSH Telnet, Sophos, Shoretel, HIPAA, RAID, SFTP, Skype for Business, SmartSheets, SolarWinds

 

Minimum Education: Bachelor's Degree in Computer Science or related field (Experience may be substituted for degree)

Minimum Experience:

3 years’ experience in a hands on IT system’s support role

At least 1 year experience in managing others (preferably in the IT field)

 

Preferred skills: Healthcare IT, MCITP, MCSE, MCSA, VCP6-DCV, PMP

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